Terms of service
TERMS OF SERVICE
Last updated: November 13, 2025
OVERVIEW
This website is operated by TRENCH DEPT. LLC. Throughout the site, the terms “we,” “us,” and “our” refer to TRENCH DEPT. LLC. TRENCH DEPT. LLC provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the site or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms. The most current version of the Terms of Service can be reviewed on this page at any time. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of the website constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or destructive code.
A breach of these Terms will result in immediate termination of your Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and technical adjustments to connect to different devices. Credit card information is always encrypted during network transfers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Headings in this agreement are included for convenience only and will not limit or affect the Terms.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible for any information made available on this site that is inaccurate, incomplete, or outdated. The material on this site is provided for general information. It should not be relied upon as the sole basis for decision-making without consulting more complete, accurate, or timely sources.
Historical information may be present on this site. It is provided for reference only. We reserve the right to modify site content at any time, but we have no obligation to update information.
SECTION 4 — MODIFICATIONS TO THE SERVICE & PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 — PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These products may be in limited supply and are subject to return or exchange under our Return Policy.
We make every effort to display our products’ colors and images accurately. We cannot guarantee that your device’s display will be accurate.
We reserve the right to limit sales of products or Services to any person, region, or jurisdiction at our discretion. We may limit quantities per order or per customer.
All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, or information purchased or obtained will meet your expectations.
SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. Orders may be limited or cancelled based on customer account, credit card, billing address, or shipping address. If we modify or cancel an order, we may attempt to notify you by e-mail or phone.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your information, including your e-mail and payment details, so we can complete transactions and contact you when needed.
Please review our Returns Policy for more information.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control or input. These tools are provided “as is” without warranties, representations, or conditions of any kind.
Use of optional third-party tools is entirely at your own risk.
Future new features or services will also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
Certain content, products, or services may include materials from third parties.
Third-party links may direct you to external websites not affiliated with us. We are not responsible for evaluating or verifying third-party content, and we are not liable for any damages arising from third-party purchases or interactions.
Please review third-party policies and terms before engaging in transactions with them.
SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS
If you submit comments, ideas, suggestions, proposals, or other materials (whether requested or not), you agree that we may use them at any time without restriction.
We may, but are not obligated to, monitor or remove content we deem unlawful, offensive, or in violation of these Terms.
You agree your submissions will not violate any third-party rights. You may not use a false e-mail address or mislead us or third parties.
We assume no liability for comments posted by you or any third party.
SECTION 10 — PERSONAL INFORMATION
Our Privacy Policy governs your submission of personal information through the store.
SECTION 11 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our site may contain errors relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct errors and update information at any time without notice, including after orders are submitted.
SECTION 12 — PROHIBITED USES
In addition to other prohibitions in these Terms, you are prohibited from using the site:
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(a) for unlawful purposes
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(b) to solicit unlawful acts
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(c) to violate laws or regulations
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(d) to infringe intellectual property
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(e) to harass, harm, defame, insult, intimidate, or discriminate
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(f) to submit false or misleading information
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(g) to upload malicious code
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(h) to collect personal information about others
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(i) to spam, phish, pharm, pretext, spider, crawl, or scrape
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(j) for obscene or immoral purposes
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(k) to interfere with site security features
Violation of prohibited uses may result in termination of your access to Services.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
You agree that your use of the Service is at your sole risk. All products and services are provided “as is” and “as available” unless otherwise stated.
In no case shall TRENCH DEPT. LLC, its directors, employees, agents, contractors, suppliers, or service providers shall be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind, including loss of revenue, data, or profits.
Some jurisdictions do not allow exclusion of certain liabilities. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless TRENCH DEPT. LLC, its affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 — SEVERABILITY
If any part of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 16 — TERMINATION
These Terms remain effective unless terminated by either party. You may terminate these Terms by ceasing to use the site and notifying us.
If you violate these Terms, we may terminate your access immediately without notice.
SECTION 17 — ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede all prior agreements, communications, and proposals.
Any ambiguities will not be construed against the drafting party.
SECTION 18 — GOVERNING LAW
These Terms and any agreements whereby we provide Services shall be governed by the laws of the United States.
SECTION 19 — CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms at our discretion. Continued use of the site after changes constitutes acceptance.
SECTION 20 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to: